Refund policy

Return & Refund Policy

Returns We accept returns on unopened, unused items within 14 days of the delivery date. To be eligible for a return, items must be in their original packaging and in the same condition as received.

Due to the nature of our products, we are unable to accept returns on opened or used supplements.

How to Initiate a Return To start a return, please contact us at [your email address] within 14 days of receiving your order. Include your order number and reason for the return. We will provide instructions on how to send your item back.

Please note that return shipping costs are the responsibility of the customer unless the return is due to our error (e.g., wrong or defective item).

Refunds Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days. Please note that your bank or card issuer may require additional time to post the refund.

Non-Returnable Items The following items are not eligible for return:

• Opened or used products
• Items returned after the 14-day window
• Items not in original condition or packaging

Damaged or Incorrect Items If you received a damaged or incorrect item, please contact us within 48 hours of delivery with photos and your order number. We will make it right at no additional cost to you.